PATIENTS RIGHTS AND RESPONSIBILITIES

MERICARE HEALTH AND WELLNESS

At MeriCare Health and Wellness, we are committed to providing compassionate and patient-centered care. As part of our commitment to transparency and respect for every individual we serve, we have outlined the rights and responsibilities that guide our healthcare partnership. We believe that understanding these principles is fundamental to fostering a positive and collaborative healthcare experience.

You have the right to be treated with dignity and respect by all members of our healthcare team, regardless of your background, beliefs, or personal characteristics.

MERICARE HEALTH AND WELLNESS Clinic Patient Rights & Responsibilities

As a patient at this MERICARE HEALTH AND WELLNESS facility, you have the right

  • To receive considerate, respectful, and compassionate care in a safe setting, free from all forms of abuse, including verbal, mental, physical, and sexual abuse, harassment, neglect, retaliation, humiliation or exploitation from staff, students, volunteers, other patients, visitors and family members.
  • To be treated without discrimination or regard to race, color, national origin, ethnicity, age, religion, physical or mental disability, pregnancy, sex, sexual orientation, sexual stereotyping, marital status, gender, gender identity or expression, language, ability to pay, or socioeconomic status. To be treated consistent with your personal values, beliefs, wishes, and/or gender identity in all activities associated with the treatment you receive.
  • To participate in your plan of care. To discuss information about your medical diagnosis, condition or illness, prognosis, test results, treatment choices, and possible outcomes of care and unanticipated outcomes of care with a qualified provider, in a language and manner that you understand.
  • To be told the names and jobs of the health care team members involved in your care if staff safety is not a concern.
  • To give informed consent before any nonemergency care is provided, including the benefits and risks of the care, alternatives to the care, and the benefits and risks of the alternatives to the care.
  • To consent, request, or refuse any treatment, as permitted by law, including to consent or refuse to take part in research affecting your care. If you refuse any treatment, or choose not to participate in a research study, you will continue to receive the most appropriate care the clinic may otherwise provide.
  • To have an Advance Directive, such as a Living Will or the appointment of a healthcare agent to speak on your behalf, to communicate your wishes regarding treatment, and to expect that your Advance Directive will be followed. To make or change your Advanced Directive while in the clinic. To not be discriminated against if you choose not to have an Advance Directive.
  • To designate a person to make healthcare decisions for you, if you are unable to do so.
  • To have visitors and a support person that you designate, including, but not limited to, a spouse, domestic partner (including a same sex spouse), other family member(s) or friends for emotional support, without regard to race, color, national origin, age, religion, physical or mental disability, sexual orientation, gender identity or economic status during the course of your clinic stay, per clinic visitation policy, unless the visitor’s presence infringes on others’ rights or safety or is medically or therapeutically contraindicated, or you change your mind on who may visit.
  • To consent or refuse to allow pictures of you for purposes other than your care.
  • To be provided privacy and confidentiality with respect to your personal identity and dignity in care discussions and treatment.
  • To have your health information treated confidentially, so that only individuals involved in your care, monitoring your quality of care, or otherwise allowed by law will be allowed to access your medical record.
  • To access, request to amend or receive an accounting of disclosures of your medical record, as allowed by law and in accordance with Health Insurance Portability and Accountability Act (HIPAA). To receive a Notice of Privacy Practices explaining these rights.
  • To receive a written statement of those services that may be provided only when medically necessary, and of charges for services not covered by Medicare or Medicaid.

 

As a patient at this MERICARE HEALTH AND WELLNESS  facility, you have the responsibility

  • To treat staff and others with respect.
  • To follow the treatment plan developed with your physician. To ask if you do not understand the consequences of alternative treatment and/or if you refuse treatment. To let your caregivers know if you do not understand any written or verbal information given to you.
  • To provide, to the best of your knowledge, accurate and complete information about present complaints, past illnesses, clinic izations, medications and other matters related to your health.
  • To inform your caregivers about any pain or discomfort you may be experiencing.
  • To inform your caregivers about any changes to your Advance Directive.
  • To actively participate in your discharge planning with your physician and other members of your healthcare team as early as practical during your clinic stay.
  • To promptly meet all financial commitments for the care you receive at this MERICARE HEALTH AND WELLNESS  facility.